Help Centre

We want you to get the most out of your new website and for it to be a fully integrated online business solution. To help you achieve this we offer an assortment of ongoing training, education and support services.

Our Online Marketing Blog helps keep you up to date with some of the latest news in Website Optimisation, Analytics and Online Marketing to further enhance your online business.

As a free service, you have complete access to the Support Documentation, Help Guides and News below that provide a comprehensive how-to-guide for accomplishing updates and changes within your website as well as Google, Bing and Social Media Accounts.

For ongoing support, we provide direct email and phone support on the Treepl CMS platform, SEO Services, Google Advertising and Social Media Marketing including additional design, programming, functionality or site development. Our services are offered Monday to Friday within business hours and sessions are charged at our standard hourly rate. We can also organise online or onsite training for your organisation if required.

Documentation, Help Guides & News

• Apple Maps

  Apple Maps News - https://mapsconnect.apple.com
  Apple Maps Knowledgebase - https://register.apple.com/placesonmaps/ui/help
  

• Bing Ads

  Bing Ads News - https://about.ads.microsoft.com/en/insights
  Bing Ads Knowledgebase - https://help.ads.microsoft.com/#apex/3/en/56706/1
  Bing Ad Format Requirements - https://help.ads.microsoft.com/#apex/3/en/52004/3
  Bing Ads Grant access to Agency - https://help.ads.microsoft.com/#apex/3/en/52023/1
  Bing Ads Policy - https://support.google.com/google-ads/answer/6372672?hl=en&co=ADWORDS.IsAWNCustomer%3Dfalse
  

• Bing Places

  Bing Places News - https://www.bingplaces.com
  Bing Places Support - https://www.bingplaces.com/Troubleshoot/TroubleshootNonLoggedUsers
  

• Bing Webmaster Tools

  Bing Webmaster Tools News - https://blogs.bing.com/webmaster
  Bing Webmaster Tools Knowledgebase - http://www.bing.com/webmasters/help
  

• Copyright

  Lodge Copyright Infringement - https://reportcontent.google.com/forms/dmca_search/
  

• Dropbox

  Create a Free Account - https://www.dropbox.com/register
  Download & Install Dropbox Desktop App on Computer - https://help.dropbox.com/installs/download-dropbox
  Download & Install Dropbox on Mobile - https://help.dropbox.com/installs
  Add a Shared Folder - ttps://help.dropbox.com/files-folders/share/add-shared-folder
  How to share a Dropbox file or folder - https://help.dropbox.com/share/share-with-others
  Troubleshooting Shared Links - https://help.dropbox.com/share/shared-link-stopped-working
  

• Email

  Webmail Login - https://mail.b.hostedemail.com or https://mail.hostedemail.com
  Setting up your Email Browswer - https://support.opensrs.com/support/solutions/articles/
  Setting up Email in Gmail - https://support.google.com/mail/answer/6304825?ctx=gmail&hl=en&authuser=7
  The Complete Webmail Guide - https://support.opensrs.com/support/solutions/articles/
  Open SRS Status Page - https://www.opensrsstatus.com
  Open SRS News - https://opensrs.com/blog/
  Open SRS Knowledgebase - https://support.opensrs.com/support/home
  Open SRS Overview of Webmail - https://support.opensrs.com/support/solutions/articles/
  

• Facebook

  Facebook News - https://about.fb.com/news/category/product-news/
  Facebook Knowledgebase - https://www.facebook.com/help/
  Facebook Ad Sizes - https://www.facebook.com/business/ads-guide/update/image/facebook-feed
  Facebook Carousel - https://www.facebook.com/business/ads-guide/update/carousel
  Facebook Sponsored Message - https://www.facebook.com/business/ads-guide/update/image
  Facebook Collection - https://www.facebook.com/business/ads-guide/update/collection
  Facebook Messenger Inbox - https://www.facebook.com/business/ads-guide/update/image
  Facebook Video Ad Sizes - https://www.facebook.com/business/ads-guide/update/video
  Facebook Ad Manager Access - https://www.facebook.com/business/help/195296697183682
  Facebook Social Plugin Options - https://developers.facebook.com/docs/plugins/page-plugin/
  Facebook Policies - https://www.facebook.com/policies_center/
  Facebook Pixel Implementation - https://developers.facebook.com/docs/marketing-api/audiences/guides/dynamic-product-audiences#setuppixel
  Facebook Ads Guide - https://www.facebook.com/business/ads-guide/update/image/facebook-feed
  Control what Visitors Post - https://www.facebook.com/help/356113237741414?helpref=uf_permalink&rdrhc
  Stop tag or mentions - https://www.facebook.com/help/1679637135584406?helpref=uf_permalink&rdrhc
  Hide or Delete Comments - https://www.facebook.com/help/297845860255949?helpref=uf_permalink&rdrhc
  Ban Someone from Page - https://www.facebook.com/help/185897171460026?helpref=uf_permalink&rdrhc
  Stop Photos and Videos Posted - https://www.facebook.com/help/174120789433365
  Add a Manager to Page - https://www.facebook.com/help/android-app/187316341316631
  User Roles - https://www.facebook.com/help/1206330326045914/manage-page-settings/?helpref=hc_fnav
  

• Google Ads

  Google Adwords News - https://blog.google/products/ads-commerce/
  Google Adwords Knowledgebase - https://support.google.com/google-ads/?hl=en#topic=7456157
  Adwords Banner Sizes - https://support.google.com/adsense/answer/6002621?hl=en
  Adwords Ad Format Requirements - https://support.google.com/adspolicy/topic/6021648?hl=en&ref_topic=1626336
  Text Ad Requirements - https://support.google.com/adspolicy/answer/6021630?hl=en&ref_topic=6021648
  Banner Ad Requirements - https://support.google.com/google-ads/answer/1722096?hl=en-AU
  Find your Google Ads Customer Number - https://support.google.com/google-ads/answer/1704344?hl=en-AU
  Google Ads Grant Access to Administrator Request - https://support.google.com/google-ads/answer/
  Adwords Policy - https://support.google.com/adspolicy/answer/6008942
  Image Ad Policy - https://support.google.com/adspolicy/answer/176108
  Local Conversion Actions - https://support.google.com/google-ads/answer/9013908?hl=en
  Link Google My Business to Google Adwords - https://support.google.com/business/answer/
  Account Suspensions - https://support.google.com/google-ads/answer/
  Account Suspension Appeal Form - https://support.google.com/google-ads/answer/
  Help for Trademark Owners - https://support.google.com/adspolicy/answer
  Trademark Complaint Form - https://services.google.com/inquiry/aw_tmcomplaint
  

• Google Analytics

  Google Analytics News - https://blog.google/products/marketingplatform/
  Google Analytics Knowledgebase - https://support.google.com/analytics/
  Google Analytics Add User at Account Level - https://support.google.com/analytics/answer/
  Prove ownership of your Google Analytics account for full account access - https://support.google.com/analytics/gethelp/

• Google My Business

  Google My Business Knowledgebase - https://support.google.com/business/#topic=4596754
  Contact Google About Listing Verification- https://support.google.com/business/gethelp
  Google My Business Add New Owner/Manager - https://support.google.com/business/answer/3403100?hl=en
  Link Google My Business to Google Adwords - https://support.google.com/business/answer/7023394?hl=en
  Review Prohibited and Restricted Content - https://support.google.com/contributionpolicy/answer/7400114
  Flag Inappropriate Review - https://support.google.com/business/answer/4596773?co=GENIE.Platform%3DAndroid&hl=en
  Report Reviews with Policy Violations - https://support.google.com/business/gethelp
  Google My Business Image Specifications - https://support.google.com/business/answer/6103862#photo-guidelines
  

• Google Search Console

  Google Search Console News - https://search.google.com/search-console/about?hl=en
  Google Search Console Knowledgebase - https://support.google.com/webmasters/?hl=en#topic=3309469
  Google Search Console Grant Ownership Access - https://support.google.com/webmasters/answer/7687615?hl=en&visit_id=637938068840859119-4266712881&rd=1
  

• Google Tag Manager

  Google Tag Manager Add a User - https://support.google.com/tagmanager/answer/6107011?hl=en

• Instagram

  Instagram News - https://business.instagram.com/blog
  Instagram Knowledgebase - https://help.instagram.com
  Instagram Business Tools - https://help.instagram.com/307876842935851/?helpref=hc_fnav&bc[0]=Instagram%20Help&bc[1]=Instagram%20for%20Businesses
  Instagram Ad Sizes - https://www.facebook.com/business/ads-guide/update/image/instagram-feed
  Instagram Policies - https://help.instagram.com/1554245014870700/?helpref=hc_fnav&bc[0]=Instagram%20Help&bc[1]=Instagram%20for%20Businesses
  Instagram Add Page Roles - https://help.instagram.com/218638451837962?helpref=search&sr=4&query=manager%20access
  Delete or Temporarily Disable Account - https://help.instagram.com/370452623149242
  Archive Posts - https://help.instagram.com/136706673552668?helpref=search&sr=2&query=archive
  Archive Stories - https://help.instagram.com/1935507879999791?helpref=search&sr=9&query=archive
  Archive Live Videos - https://help.instagram.com/3276175655832615?helpref=search&sr=8&query=archive
  

• Linkedin

  Linkedin News - https://news.linkedin.com/news
  Linkedin Knowledgebase - https://www.linkedin.com/help/linkedin
  LinkedIn Add User Permissions on Advertising Accounts - https://www.linkedin.com/help/linkedin/answer/a417905/adding-editing-and-removing-user-permissions-on-advertising-accounts?lang=en
  LinkedIn Add Admins to Company Page - https://www.linkedin.com/help/linkedin/answer/a569144/adding-or-removing-admins-on-your-company-page?lang=en
  Linkedin Ad News - https://www.linkedin.com/business/marketing/blog
  LinkedIn Ad Sizes - https://www.linkedin.com/help/lms
  Linkedin Ad Policies - https://www.linkedin.com/legal/ads-policy
  

• MailChimp

  Resubscribe a contact https://mailchimp.com/help/resubscribe-a-contact/

• Treepl CMS

  Treepl Documentation - https://docs.treepl.co/documentation
  Treepl Public Roadmap - https://treepl.co/cms-development
  Treepl Masterplan - https://treepl.co/cms-platform-masterplan
  Treepl Terms of Use - https://treepl.co/terms-of-service
  Treepl Privacy Policy - https://treepl.co/privacy-policy
  Treepl System Status - https://treepl.co/status
  Treepl Twitter Notifications - https://x.com/treeplcms
  Treepl Facebook - https://www.facebook.com/treeplcms
  Treepl Security Overview - https://treepl.co/security-overview
  Business Catalyst to Treepl CMS Comparison - https://docs.treepl.co/liquid/bc-liquid-comparisons
  Treepl Incident Response Plan - https://treepl.co/incident-response-plan
  

• Youtube

  Youtube News - https://blog.youtube
  Youtube Knowledgebase - https://support.google.com/youtube/?hl=en#topic=7505892
  Youtube Ad Policies - https://support.google.com/youtube/answer/6162278?hl=en
  Youtube Video Ad Requirements - https://support.google.com/adspolicy/answer/2679940
  Youtube Video Overlay Ad Sizes - https://support.google.com/adsense/answer/2539885?hl=en
  Youtube Grant Access to Administrator Request - https://support.google.com/youtube/answer/4524878?hl=en