Email Configuration Guides

Email Configuration Guides

These PDF guides describe client-specific walk-throughs. They are intended to help the novice end-user set up their email if they choose to use a client instead of, or in conjunction with the Webmail interface.

OpenSRS Email Service works great with Windows and Apple OSX operating systems, as well as IOS and Android-based mobile devices.

The attached generic end-user documentation can help guide you through the process of setting up email on your desktop computer, smartphone or mobile device.

Updating Incoming and Outgoing Mail Servers

If you need to update your servers Incoming and Outgoing Mail server details, you may be able to locate these using the steps below - 

Apple Mail (Mac desktop)

  • Open your Mail program, then select Preferences from the menu bar.
  • In the left sidebar, select the account you want to update.
  • Select Account Information.
  • Find the field for Incoming Mail Server. This value is your IMAP server name.
  • Next, find the field for Outgoing Mail Server. You may need to select Edit SMTP server list to view the SMTP server name and port informaiton.

Outlook for Mac

  • Open your Outlook program.
  • Select Preferences, then click Accounts.
  • In the left sidebar, click on the account you want to update.
  • Find the fields for Incoming server and Outgoing server. The longer text box is the server name and the text box towards the right is the port.

Outlook for PC

  • Open your Outlook program, click File. Then navigate to Account Settings > Account Settings.
  • On the Email tab, double-click on the account you want to update.
  • Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.
  • To find the ports for each server, click More settings... > Advanced.

iPhone (Apple mail)

  • Navigate to your iPhone's Settings.
  • On the next screen, click Mail, then select Accounts.
  • Select the email account you want to update.
  • Under IMAP, select Account.
  • This will display your incoming (IMAP) and outgoing (SMTP) mail server information to use in HubSpot.

Android (native Android email client)

  • Navigate to your Android's Settings, and then click Apps.
  • On the next screen, click Email.
  • Select your email address, and under Advanced Settings, click Server Settings.
  • You'll then be brought to your Android's Server Settings screen, where you can access your server information.