Sirocco Digital
100% Australian owned and operated and based in Newcastle NSW, we design professional customised websites and flexible SEO strategies for companies throughout Australia and around the world.
Google Search is changing.
People are no longer always presented with a simple list of websites when they search. For many questions, Google may now display an AI-generated response at the top of the search results, known as an AI Overview.
These summaries bring together information from a range of online sources and often include links to websites where users can explore the subject in greater detail. Google has also introduced AI Mode, which allows people to ask longer, more complex questions and continue the search through conversational follow-up questions.
For businesses, this creates a new opportunity to be discovered.
Your website may be referenced within an AI-generated answer, appear as a supporting source or be presented as a useful next step for someone who is researching a product, service or problem.
There is no guaranteed method for securing a place within an AI Overview. Google decides when an AI-generated response is useful, what information it should contain and which sources are relevant enough to support it.
However, that does not mean businesses are powerless.
Google has confirmed that the established foundations of good search engine optimisation still apply to its AI search features. A technically sound website, clearly structured information, helpful content, genuine expertise and a positive user experience all improve Google’s ability to find, understand and confidently use your website.
The businesses most likely to benefit will not necessarily be those that publish the greatest volume of content. They will be the ones that make their knowledge clear, accessible, trustworthy and genuinely useful.
Google AI Overviews are AI-generated summaries that may appear in the search results when Google determines that a broader explanation will help answer the user’s question.
Rather than displaying information from only one page, an AI Overview may combine ideas from several online sources. Links are then provided to relevant websites that support the response or allow the user to learn more.
AI Overviews are particularly suited to searches involving:
Someone searching for “SEO services Newcastle” may still see a relatively traditional search results page.
A person asking, “Why is my Newcastle business appearing in Google Maps but not in the regular search results?” is asking a more detailed question. Google is more likely to use an AI Overview to explain the possible causes and provide links to sources that discuss local SEO, organic rankings, website relevance and Google Business Profile optimisation.
This means search is becoming more conversational and more specific. Your website needs to provide more than a passing reference to a service. It needs to demonstrate that your business understands the questions potential customers are asking and can provide meaningful answers.
There is no specific script that places a website into Google AI Overviews.
You do not need a separate “AI website”, a special AI sitemap or a new form of schema created specifically for AI search. Google has stated that websites do not need special machine-readable files or AI-specific structured data to be eligible for AI Overviews or AI Mode.
The fundamentals remain familiar:
Concepts like AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) are useful when identifying changes in search behaviour. However, the focus for websites should continue to be on creating genuinely useful content for customers that is highly discoverable for search engines and bots.
The strongest strategy is still to build a technically accessible website containing clear, original and well-organised information that deserves to be found.
Before Google can consider your information for an AI-generated answer, it must be able to access and understand the relevant page.
This sounds straightforward, but technical issues frequently prevent strong content from reaching its full search potential.
A website may look perfectly normal to a visitor while important pages are:
Technical SEO is therefore just as important in AI search as it is in traditional organic search.
A robots.txt file tells search engine crawlers which areas of a website they can access. It is useful for managing unnecessary crawling, although an incorrect rule can block an important section of the site.
Individual pages can also contain robots instructions such as “noindex”, which asks Google not to include the page in its search results.
These settings should be reviewed carefully, particularly after:
A single sitewide instruction carried across from a staging environment can prevent an otherwise excellent website from being indexed.
An XML sitemap provides Google with a structured list of the pages you want it to discover.
The sitemap should contain the preferred, indexable versions of your important URLs. It should not be filled with redirects, duplicate pages, filtered URLs, outdated records or pages that have intentionally been excluded from search.
For websites containing products, articles, service locations or regularly changing content, automated sitemap generation can help Google discover additions and updates efficiently.
However, this can cause Google Search results to display site content that has been removed from the menu bar but not disabled, database layouts or page drafts live in the CMS, or documents that have long been superseded. The process of adding redirects to relevant content and removing the URL from the Google / Bing database is then required. Monitoring your sitemap.xml is important to ensure that the pages that Google is indexing and displaying is what you want available to not only the public but also search engines and bots.
The sitemap should also be submitted and monitored through Google Search Console.
Google discovers much of a website by following its links.
Important pages should be linked from relevant menus, service pages, category pages, articles and other useful areas of the site. Links should use standard crawlable HTML and descriptive anchor text wherever possible to support the targeting of your site content.
A page that appears in the sitemap but is not linked from anywhere else on the website may be treated as less important as it is orphaned, therefore not a priority page. It is also harder for visitors to discover naturally.
Strong internal linking helps Google understand:
This becomes particularly valuable when building a group of related articles around a central service.
Google can process increasingly sophisticated websites, including many built with JavaScript. However, important information should not be unnecessarily difficult to retrieve.
Your core service descriptions, answers, headings and business information should be available as meaningful page text rather than being contained only within:
Images and videos can improve a page considerably and be more visually enticing, although they should support the written information rather than replace it completely.
A beautifully designed graphic containing an entire explanation may be useful to a human reader, but Google cannot interpret it with the same reliability as well-structured HTML text.
AI-generated search does not remove the need for website structure, it makes clarity even more valuable.
A website should help search engines distinguish between:
When too many unrelated ideas are placed on one page, the purpose of that page can become unclear and diluted. Or, when similar information is repeated across multiple pages, Google may struggle to determine which page should rank.
A strong SEO structure assigns each important topic a clear home.
For example, an online wellness business may have:
The main category pages should provide a clear overview of each service area, while the individual course pages explain the specific program, who it is designed for, what it includes and how to enrol.
Supporting articles should not compete with the course or retreat pages. Instead, they should answer related questions, help potential customers understand which option may suit them and guide readers naturally towards the most relevant program.
For example, an article explaining how conscious breathing can support nervous system regulation could link to a related breathwork course, while an article about creating space for rest at home could direct readers towards an online retreat.
This creates a connected body of useful information rather than a collection of isolated products, pages and blog posts.
This example also demonstrates more clearly how informational content can support product discovery without making every article feel overly promotional.
A page does not become useful simply because it contains a target keyword a certain number of times. Google’s search systems are designed to understand meaning, context and the likely intention behind a search.
To increase your opportunity to appear in both traditional results and AI-generated responses, content should answer the real questions surrounding your services.
For an accountant, these questions might include:
For a security door company, they may include:
For an engineering consultancy, potential clients may ask:
These questions reveal much more about customer intent than a generic topic such as “our services”. They also give your business an opportunity to demonstrate practical knowledge before the person makes contact.
A common content mistake is making the reader work too hard to find the answer.
Some articles begin with several paragraphs of broad background information before addressing the question promised by the title. Others use vague headings that make the content difficult to scan.
For question-based searches, begin with a clear and useful response. You can then add detail, qualifications, examples and supporting information. This does not mean every answer should be reduced to one sentence. It means the page should respect the reader’s time.
A useful structure may include:
This format helps readers understand the page quickly while still allowing you to demonstrate depth.
Two people may use similar words while wanting very different information.
These searches should not all lead to the same generic page.
Before creating or updating content, consider:
Search-friendly content is not written for an imaginary algorithm. It is written around a clearly understood audience and purpose.
AI can generate a strong summary of many general subjects. This means generic content is becoming easier to produce and less distinctive.
A page that simply repeats information found across dozens of other websites gives Google little reason to select it as a supporting source. It also gives potential customers little reason to choose your product or service over another.
Your experience is what makes the content valuable.
For a business selling online, this means moving beyond basic product descriptions or broad service claims and sharing the knowledge gained through actually developing, delivering and supporting what you offer.
This may include:
For example, a generic page selling an online course may explain what the course includes, how long it takes and who it is designed for. An experienced provider can add considerably more value by explaining the questions customers commonly ask before enrolling, the challenges participants often experience, how the course structure helps them progress and which type of learner is likely to benefit most.
A business selling a physical product could explain how customers use it in real situations, which features matter most, how it compares with other available options and what should be considered before purchasing. This type of content is harder to reproduce because it comes from genuine experience rather than a general summary.
A service-based business may share examples of common client problems, describe how its process works and explain why different situations require different solutions. This practical information helps customers make a more informed decision. It can also reduce uncertainty, address objections and demonstrate why the business is qualified to provide the product or service.
Specific product and service details give readers information they are less likely to find elsewhere, helps them feel more confident about purchasing and provides Google with clearer evidence that the content has been created by a business with practical knowledge of its products, services and customers.
For Google to confidently present your website in traditional search results or AI-generated responses, it needs to understand who is behind the business, how your knowledge has been developed and whether customers can trust the information provided.
This is often discussed through the concept of E-E-A-T, which represents:
E-E-A-T is demonstrated through the overall quality of the website, its content, the people behind it and the reputation the business has developed.
This is particularly important when selling online. Customers cannot always inspect a product in person, meet the service provider face to face or ask questions before reaching the website. They must decide whether they trust the business based on the information, evidence and reassurance available online.
A website may claim to offer premium products, specialist advice or exceptional service. Those claims become more convincing when they are supported by clear business details, genuine customer experiences, transparent policies and useful information that demonstrates real knowledge.
Your website should clearly communicate:
Each element supports a different aspect of E-E-A-T.
Detailed product knowledge can demonstrate expertise. A case study can show first-hand experience. Industry recognition or reputable external references may strengthen authority. Clear contact details, secure payment systems and transparent policies help establish trust.
For example, a business selling an online course should do more than list the lesson modules and price. It might explain who created the course, what experience informed its development, who it is suitable for and what participants can realistically expect to learn.
The website may also include:
A retailer selling physical products should also provide more than a basic description supplied by the manufacturer.
Customers may need information about:
These details help customers make a confident and informed purchasing decision. They also give Google clearer evidence that the page has been created by a business with genuine knowledge of what it sells.
Service businesses can demonstrate E-E-A-T by explaining who will complete the work, the process involved, the types of clients they support and how recommendations are developed.
For example, a business offering professional consulting services may include team profiles, qualifications, industry experience, examples of completed work, service methodologies and clear information about what is included.
Where appropriate, product pages, service pages and articles should include practical examples, first-hand observations, clearly explained processes, reputable references and honest limitations.
A trustworthy business should also be clear about what its product or service cannot do. Claims should not be exaggerated, important conditions should not be hidden and content should be reviewed when products, technology, research, regulations or industry practices change.
Building E-E-A-T is therefore not about adding a few badges, reviews or author details to the bottom of a page. It is about making genuine experience, expertise and accountability visible throughout the entire customer journey, from the first article or product page through to payment, delivery, service and after-sales support.
This version connects E-E-A-T more directly with online purchasing decisions, customer confidence and conversion.
Headings help visitors scan the page and understand how the information is organised. They also provide search engines with useful context.
Each page should generally contain one clear primary heading describing its main subject. Supporting headings should divide the content into logical sections.
Avoid headings that are clever but unclear. A heading such as “The Secret Sauce” may add personality, although it tells Google and the reader very little about the section. A heading such as “How Internal Links Help Google Understand Your Services” communicates the topic immediately.
Personality and clarity can work together. The aim is not to make every article sound mechanical. It is to make sure creative language does not obscure the meaning.
Keyword research remains valuable because it shows how potential customers describe their needs, compare their options and search for products or services online.
However, modern SEO is not about repeating one exact phrase throughout a page. A strong page should naturally include the related language, questions, features and concepts a customer would reasonably expect to find when researching that subject.
For a business selling products online, this may include terms relating to:
For a service-based business, relevant language may include:
These terms help explain the offer fully and give Google a clearer understanding of the page. They should be included because they are useful and relevant to the customer, not because a writing tool has assigned a target frequency. This language gives potential clients a clearer picture of what the service involves and whether it meets their needs.
Related terms should also reflect the actual offer. A business should not add popular phrases that have little connection to the product or service simply to attract more search traffic. This may bring the wrong visitors to the website and make the page appear less focused.
The aim is to cover the subject thoroughly enough that the customer does not need to guess what is included, how the product works or whether the service is suitable.
Forced keyword repetition makes content difficult to read, can make the business sound less credible and may reduce trust. Natural, detailed language is more useful for customers and gives search engines stronger context about what the page genuinely offers.
High-quality visual content can make a page more helpful and may create additional opportunities for visibility. However, visuals should add understanding rather than serving as decoration alone.
Depending on the subject, this could include:
Images should be compressed appropriately and delivered at suitable dimensions. They should also use descriptive file names and accurate alternative text where the image conveys meaningful information.
Video content should be supported by a clear title, description and relevant page text. Important information should not exist only within the video.
Structured data is code that gives search engines more explicit information about the content and entities on a page.
Depending on the website and page type, appropriate structured data may include:
Structured data does not guarantee that a page will appear within an AI Overview, nor does it guarantee a rich search result. It can, however, help Google interpret the page and connect important information correctly.
The code must accurately represent the visible content. Adding schema for information that does not appear on the page, marking ordinary content as reviews or inserting irrelevant structured data can create errors rather than advantages.
There is currently no special “AI Overview schema” that businesses need to install. It is also important that your structured data is kept up to date and is tested, checking Google Search Console to ensure there are no errors in the data.
Duplicate content is not always the result of copying an article.
It can be created by the website itself through:
When several URLs contain substantially similar information, Google must determine which version is the main page. Canonical tags, redirects, indexing rules, URL structure and internal linking can all help consolidate these signals.
Content duplication also needs to be considered editorially. Creating 20 suburb pages by changing only the suburb name is unlikely to demonstrate meaningful local relevance. Each page should exist for a legitimate reason and contain useful information connected to that location.
Being selected as a source is only one part of the opportunity. The website also needs to provide a good user experience when a person clicks through.
A slow, unstable or difficult-to-use page and navigation can lose the visitor before they engage with the information, especially on mobile devices which are often not considered as the priority screen size when a site is developed.
Technical performance considerations include:
Google’s Core Web Vitals currently focus on three major aspects of page experience:
Core Web Vitals are not the only consideration in SEO, and achieving a perfect test score does not automatically produce high rankings. However, resolving serious performance issues can improve usability, reduce frustration and help visitors reach the information or action they need.
Evergreen content should last, although evergreen does not mean untouched forever.
Articles should be reviewed when:
Updating an article should involve a genuine review, not simply changing the displayed date. Check whether the page still answers the question accurately and whether it can be improved with clearer explanations, newer evidence or greater practical value.
One excellent article can attract attention. A connected body of useful information can establish much stronger relevance and is more likely to guide a visitor towards purchasing a product, requesting a quote or making an enquiry.
For a business selling products online, this may involve creating useful content around:
These articles can then link naturally to relevant product categories, individual products, comparison pages, buying guides and support information.
A service-based business could build similar connections between articles about:
Pages should link to one another where the connection genuinely helps the reader. Internal links should not be added randomly or repeated simply for SEO purposes. Each link should offer a useful next step, answer a related question or help the visitor explore the product or service most relevant to their needs.
A well-planned internal linking structure can:
This creates a clearer customer journey and helps Google understand the depth and organisation of the information available across the site.
You may have seen recommendations to add a file called llms.txt to your website.
The proposed file is intended to provide information to large language models in a simplified format. However, it is not currently required for visibility in Google AI Overviews or AI Mode.
Google’s official guidance states that businesses do not need to create new AI text files or special machine-readable files to appear within its generative search features.
For a business selling products or services online, and llms.txt file will not compensate for unclear product information, weak service pages or technical problems that prevent important content from being accessed.
It should not be treated as a replacement for:
For example, an online retailer will gain more value from ensuring its product pages contain accurate specifications, availability, delivery details, images, reviews and structured data than from adding an experimental file that Google does not require.
A service business should first make sure Google can clearly identify what it offers, who it serves, where the service is available and how each service page relates to the supporting content around it.
The use of llms.txt may evolve as AI technology develops, and different platforms may eventually use website information in different ways.
At present, businesses should prioritise the technical and content foundations that already help both search engines and customers understand the website.
Fixing indexing problems, improving product or service information and strengthening the customer journey will provide far greater value than relying on an experimental addition with uncertain benefits.
SEO decisions should be informed by evidence rather than assumptions.
Google Search Console can help identify:
Google has also begun rolling out a dedicated generative AI performance report to some Search Console accounts. The report is designed to show impressions generated by Google’s generative search features, including AI Overviews and AI Mode. It can provide information by page, country, device and date.
As this reporting is still being introduced, it may not yet be available within every Search Console property. Websites may also need to receive sufficient impressions before data appears.
Search Console data should be reviewed in context. An increase in impressions can be encouraging, although the commercial value still depends on whether visibility reaches the right audience and contributes to meaningful website engagement, enquiries or sales.
Appearing in an AI Overview may increase visibility, although visibility alone does not generate sales or enquiries.
Your website still needs to give the visitor a clear reason to click, remain on the page and take the next step.
Once someone reaches the website, they should quickly understand:
A page may be well researched and attract strong search visibility yet still perform poorly if it does not create a clear connection between the information being shared and the products or services available.
Calls to action should reflect the subject of the page and the visitor’s likely stage of decision-making.
For a business selling products or services online, this may include:
Someone reading an introductory article may still be researching and may not be ready to purchase immediately. A helpful next step such as viewing a buying guide, exploring a related category or comparing available options may be more appropriate.
A visitor reading a detailed product comparison, service guide or article addressing a specific problem may be much closer to making a decision. In this case, the page can use a stronger call to action, such as checking availability, requesting a quote, booking a consultation or purchasing online.
The placement of the call to action also matters.
A page does not always need to wait until the final paragraph before presenting the next step. Relevant links and calls to action can appear throughout the content where they genuinely assist the reader.
For example:
These links should support the customer journey rather than interrupt it.
The page should also remove unnecessary uncertainty before asking the visitor to act. This may involve providing clear information about:
The goal is not merely to become a source that Google references.
It is to turn increased visibility into meaningful engagement and guide the right people towards a product or service that genuinely meets their needs.
At Sirocco Digital, we have worked with websites, search platforms and online marketing systems through many major changes in technology.
Our 25 years of experience matters because SEO rarely involves one isolated setting. Rankings and visibility are influenced by the relationship between website structure, technical configuration, content, competition, search behaviour, location, authority and user experience.
A business may believe it needs more blog posts when the real problem is that Google cannot index its service pages correctly.
Another website may have excellent technical foundations, but its content is too broad to demonstrate relevance for the main services it wants to promote.
A third may be receiving search impressions while attracting very few clicks because its page titles do not communicate a compelling reason to choose the result.
Effective SEO requires the ability to diagnose the actual issue rather than applying the same checklist to every website.
At Sirocco Digital, we apply established SEO principles alongside current search developments to improve the way websites are discovered, understood and presented.
Our technical and strategic SEO work can include:
We specialise in SEO services for websites built on the WebinOne CMS, where we can work with the platform’s templates, content structures and Liquid code to introduce sophisticated SEO improvements across individual pages and larger website collections. This may include dynamically generating metadata, canonical information, structured data, breadcrumbs and other search elements using the information already held within the CMS.
We also apply our SEO methods to websites built on other content management systems. The exact implementation may vary between platforms, although the underlying objective remains the same: create a website that search engines can access, understand and confidently present to the right audience.
Google AI Overviews are changing how information is presented, although the foundations of sustainable search visibility remain remarkably consistent.
Your website still needs to be technically accessible, clearly structured, useful, trustworthy and built around the real needs of your customers.
There is no shortcut that can guarantee inclusion in an AI-generated answer. There is, however, a considerable opportunity for businesses willing to invest in strong technical SEO, meaningful content and genuine online authority.
The best time to strengthen these foundations is before your competitors become the sources Google repeatedly chooses.
Sirocco Digital can review the technical, structural and content elements affecting your website’s visibility across traditional Google results, AI Overviews and AI Mode.
Whether your website is built in WebinOne or another CMS, we can help identify the improvements required and develop an SEO strategy aligned with your services, audience and business goals.
Contact Sirocco Digital to discuss an SEO review and prepare your website for the changing future of Google Search.